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Smart HKID card replacement suspended as anti-Covid-19 precaution

06 August 2020

Here’s a reminder to foreign domestic helpers and other residents born in 1962 or 1963 who are scheduled to replace their Hong Kong identity cards during the call-up period July 28-Sept 22.

Replacement of their HKID with the new smart identity cards has been suspended by the Immigration Department tstarting July 20 to reduce the spread of the novel coronavirus in the community.
The Department said in an advisory those who are unable to replace their HK ID cards during the call-up period should wait for the resumption of services.

Those who have already made an appointment to replace their ID cards may proceed to the Smart Identity Card Replacement Centre nearest their district when services resume. 
This also applies to those born between 1957 to 1961 who were not able to meet their call-up time until July 27. They should go directly to the Replacement Centres to apply for replacing their HK IDs,  in line wtih Immigration's flexibility arrangement due to the spread of the virus.

The territory-wide identity card replacement exercise covers all Hong Kong residents, whether they are permanent residents or non-permanent residents taking up employment, investment, residence or study in Hong Kong. They include foreign domestic helpers.

Before the Covid-19 crisis worsened in Hong Kong in February-March this year, the SIDCCs were open from 8am to 10pm Monday to Saturday, except public holidays.

When services resume, eligible applicants may book their appointment via the Internet (, the Immigration Department mobile application or the 24-hour telephone booking hotline 2121 1234.


To book an appointment via the Internet or to download the mobile application, applicants should scan the QR codes. 

Applicants are advised to pre-fill the application form when booking an appointment through the Internet or mobile application. They need to bring along their old smart identity card.

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The Immigration Department said each eligible applicant for ID card replacement may bring along up to two persons with disabilities, in addition to two family members or friends aged 65 or above, when going to an SIDCC.

Eligible residents who are absent from Hong Kong during their call-up period can apply within 30 days of their return to the city.

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For details of the Hong Kong-wide ID card replacement exercise, visit or call the enquiry hotline 2824 6111.

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