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Smart ID card replacement resumes today

01 February 2021

By The SUN 

Samples of the New Smart ID card with improved security features

All Smart Identity Card Replacement Centres (“Replacement Centres”) across Hong Kong have resumed their services today, Feb 1.

Those who have made appointments to replace their HK ID cards, or should have picked up their ID cards during the suspension will be given priority. 

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Other applicants are advised to make prior appointments for replacing their ID cards, including those affected by previous suspension of services.

This refers to those born in 1962 and 1963 whose call-up period should have ended on Jan 30, 2021. The Immigration Department will announce a new deadline for the application period.


For persons born from 1970 to 1972, the deadline for replacing their HK IDs is still Apr 30, 2021.

For enquiries regarding the replacement exercise, please call 3521 6565 (8.45am to 5.15pm, Monday to Friday; 9am to 12noon on Saturday, except public holidays).

As before, holders of HKID cards who have been called up under their age groups may bring along two persons with disabilities, in addition to two family members or friends aged 65 or above, so they can all have their IDs replaced at the same time.

The New Smart Identity Card was introduced on Nov 26, 2018. It enhances the security features, card durability as well as chip technology on personal data protection of the previous smart ID card.

Smart HKID Card replacement centers

1. Hong Kong Island Smart Identity Card Replacement Centre
Room 200, 2/F, Shui On Centre, 6-8 Harbour Road, Wan Chai
2. East Kowloon Smart Identity Card Replacement Centre
Unit 1, 2/F, Manulife Financial Centre and Unit 1B, 3/F, Manulife Financial Centre, Tower A, 223-231 Wai Yip Street, Kwun Tong
3. West Kowloon Smart Identity Card Replacement Centre
12/F, Gala Place56 Dundas Street, Mong Kok
4. Tsuen Wan Smart Identity Card Replacement Centre
Shop S201, 2/F, Smartland, 50 Texaco Road, Tsuen Wan
5. Sha Tin Smart Identity Card Replacement Centre
Shop G26, G/F and Shop 123, 1/F, Kings Wing Plaza 1, 3 On Kwan Street
, Sha Tin
6. Sheung Shui Smart Identity Card Replacement Centre
7/F, Spot, 48 Lung Sum Avenue, Sheung Shui
7. Tuen Mun Smart Identity Card Replacement Centre
Shop L414B, Level 4, Leung King Plaza, Leung King Estate, 31 Tin King Road, Tuen Mun
8. Yuen Long Smart Identity Card Replacement Centre
Shop 50, G/F, Manhattan Plaza23 Sai Ching Street, Yuen Long
9. Tseung Kwan O Smart Identity Card Replacement Centre
Shop 20-26, G/F, Corinthia by the Sea, 23 Tong Yin Street, Tseung Kwan O, Sai Kung

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