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Showing posts sorted by relevance for query OFW shelter. Sort by date Show all posts
Showing posts sorted by relevance for query OFW shelter. Sort by date Show all posts

DMW set to look for bigger, more ‘caring’ shelter for distressed OFWs in Hong Kong

Posted on 11 November 2025 No comments

 

Secretary Cacdac (left) led Philippine officials in welcoming HK Labor Secretary Chris Sun
(in blue suit) to the OFW Global Centre in Admiralty

Migrant Workers Secretary Hans Leo Cacdac has disclosed plans to set up a new and bigger shelter for Filipino migrant workers in distress  in Hong Kong early next year, saying the current halfway-home in Kennedy Town has outlived its usefulness.

Secretary Cacdac bared the plan during a meeting with Filipino community leaders at Shangri-la Hotel on Sunday, and again during a one-on-one interview with The SUN on Monday.

“We want to move out from the existing one and provide one that can be a vibrant and dynamic place for our OFW shelter-stayers,” said Cacdac.

DETAILS HERE

The current shelter which used to be run by the Philippine Overseas Labor Office (precursor of the current Migrant Workers Office) is a 652 sq.-foot, three-bedroom shelter with 10 beds located in a building on Belcher’s Street in Kennedy Town.

Before this, the Hong Kong government allowed POLO to operate as a shelter, a rent-free, a disused post office facility in Cheung Sha Wan which was four times the size of the Kennedy Town flat.

Cacdac said the DMW intends to raise the standard of accommodation at the new shelter – “not ostentatious, but something that is clean, up to standard, spacious, and can house a whole array of activities and events” for the OFWs who are staying there.

Basahin ang detalye!

He said he found out that tenants at the shelter are made to go the OFW Global Centre in Admiralty if they needed to undergo training. This will no longer be necessary if a bigger place is found for them, he added.

Asked if he had a time frame in mind for setting up the new shelter, Cacdac said it should be done by the first quarter of next year.

He also said funding could be easily made available for this purpose, since the DMW is earning enough from contract verifications. This means that the department will not have to depend on an additional budget allocation from the national government or Congress to get this done.

Secretary Sun wrote in his blog how impressed he was with the OFW Global Centre

Cacdac also expressed satisfaction with the way things are being run at the OFW Global Centre in Admiralty which he said impressed even Hong Kong Labor Secretary Chris Sun when he paid a visit to the place last Sunday.

Despite the high cost of renting the unit which occupies the entire 18th floor of United Centre building, Cacdac said it was money well spent, and assured that the DMW will be able to sustain the cost of maintaining it for many years.

New labor attaché bares plans for bigger shelter, office space

Posted on 27 January 2026 No comments

 

Labatt Chavez promises an open-door policy during his watch

The Philippine Migrant Workers Office is set to open thus week a new and bigger shelter for distressed Filipino migrant workers in Hong Kong.

This was one of the changes disclosed by the country’s labor attaché to Hong Kong, lawyer Cesar L. Chavez, Jr, when he met with a select group of Filipino community leaders at the OFW Global Center in Admiralty on Sunday, Jan. 25.

Labatt Chavez said in an interview with The SUN afterwards that he intends to hold more meetings with stakeholders in the next few days so he can get a better grasp of the issues and concerns affecting Filipino migrant workers in Hong Kong.

PINDUTIN PARA SA DETALYE

He said the new shelter in Tai Po will have 6-7 bedrooms, and can accommodate more than 30 OFWs at any given time.

This is more than three times the capacity of the existing halfway-home in Kennedy Town which has three bedrooms and can only take in a maximum of 10 residents.

Basahin ang detalye!

Migrant Workers Secretary Hans Cacdac first disclosed the move to set up a bigger shelter during his visit to Hong Kong in November last year (see story here: https://www.sunwebhk.com/search?q=OFW+shelter)

Secretary Cacdac said then that he wanted a more vibrant refuge for OFWs in distress, “not ostentatious but something that is clean, up to standard, spacious, and can house a whole array of activities and events.”

Chavez addresses Filcom leader at Sunday's 'meet and greet' (photo by Marie Reyes)

In line with this, Chavez said the MWO is hiring four “house mothers” to oversee operations at the shelters on a permanent basis, so that OFWs who run into trouble can seek refuge there “at any time of the day and night.”

Apart from the four new personnel who will be assigned to the shelter, the MWO is also asking the head office for six additional personnel who will be tasked with handling their frontline operations.

Chavez said one of his immediate concerns is to improve services to the OFWs through automation, installing queue ticket dispensers and providing bigger space for their transactions.

He said there are plans to move the current MWO to a bigger space, also at United Centre building, when its lease expires in August this year.

This should allow the MWO to conduct more trainings and other activities for OFWs, alongside those provided at the OFW Global Centre on the 18th floor of the same building, which is managed by the Overseas Workers Welfare Administration.

At his dialogue with the Filcom leaders, Chavez said many participants asked for improvement in services, in particular, to address the perennial overcrowding and long queuing time for those applying for the overseas employment certificate, especially during the peak travel season around Christmas.

The queue for OEC applications often spill out into the lift lobby, all the way to the ground floor

Asked if it was possible to get volunteers to help speed up the processing of OEC applications, he said the MWO could not share sensitive records in their system because of data accountability.

But he agreed that those who have not changed employers since they last obtained their OEC need not spend their precious time queuing at the MWO as their records do nit need any updating. 

They can simply ask a friend or a volunteer to help them obtain the exit clearance they are required to present at Philippine airports, wherever they may be.

Chavez took over as MWO head after his predecessor, Melchor Dizon,  retired and went back to the Philippines months ago. Appointed in the interim as officer-in-charge was assistant labor attache Tony Villafuerte who has since been recalled to the home office.

 

Naki-zumba at nakipagsaya ang OWWA admin sa HK

Posted on 09 May 2023 No comments

Si Admin Arnell habang humahataw kasama ang mga OFW sa HK (OWWA photo)

Humataw nang todo si Administrator Arnell Ignacio ng Overseas Workers Welfare Administration nang dumalo sa “Balik Saya sa Hong Kong” na ginanap sa Chater Road noong Linggo, Mayo 7.

Ginulat niya ang isang grupo ng mga nag su zumba nang bigla na lang siyang pumagitna at sumabay sa kanilang maindayog  na pagsasayaw.


Ang “Balik Saya” na palabas

PINDUTIN PARA SA DETALYE!

 sa iba-ibang lugar na maraming mga overseas Filipino workers ay ibinalik ng OWWA pagkatapos ng tatlong taong pagtigil dahil sa pandemya.

Ayon kay Ignacio, gusto nyang ibalik ang saya ng mga OFW na nalulungkot, lalo na iyong mga bagong labas pa lang ng bansa.

Magkano? Pindutin ito!

Ang pasinaya sa Hong Kong na idinaos sa pakikipagtulungan ng Konsulado at iba-ibang sponsor na kumpanya ay inumpisahan sa isang parada at Flores de Mayo, at sayaw ng iba-ibang grupo sa umaga.

BOOK YOUR FLIGHTS NOW! PRESS FOR DETAILS

Pagka tanghali ay bumuhos ang malakas na ulan, pero hindi naman natinag ang mga bisitang galing ng Maynila sa pagbibigay-aliw sa mga manonood.  Naging tampok na panauhin sina Cesar Montano, Rita Daniela, Boobay at Boobsie.

Binisita ng mga taga OWWA ang mga OFW na nakatira sa Bethune House

Bago ang kasiyahan ay dinalaw ni Ignacio ang mga OFW na nakatira sa shelter ng Migrant Workers Office at ang Bethune House Migrant Women’s Refuge upang pakinggan ang kanilang mga hinaing at magbigay ng kaunting tulong-pinansyal.

...at pati ang mga problemadong OFW na nasa shelter ng MWO

Muli ay ipinarating  sa kanya ni Edwina Antonio, executive director ng Bethune House, ang kahilingan ng mga OFW na nagka Covid dati na bigyan din sila ng ayudang US$200 na ipinagkait sa kanila dati dahil daw kulang sila sa pruwebang dokumento.

Pindutin para sa detalye

Dagdag ni Laila Besana ng United Filipinos in Hong Kong sa isang komento sa Facebook account ng OWWA, “Mas masaya sana Overseas Workers Welfare Administration kung urgent ang aksyon kung ang OFWs ay humihingi ng tulong.”

“Huwag tabunan ng 1 araw na kasiyahan ang mga claimants ng Covid-19 assistance na hanggang ngayon ay wala pa.”

PINDUTIN PARA SA DETALYE
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PADALA NA!


ATN cases to be handled by MWO from next month

Posted on 23 June 2023 No comments

 

Repatriation services will also be provided by MWOs from July 1

All legal and welfare cases involving overseas Filipino workers that occur starting July 1 will be handled by the Migrant Workers Offices (MWO) abroad instead of the Assistance to Nationals section of the Department of Foreign Affairs.

This was according to Department of Migrant Workers Undersecretary Hans Cacdac during a media briefing on Thursday.

“At the DMW, we consider the transfer of the ATN OFW services as being faithful to DMW’s nature… with respect to the DMW being a home for OFWs [where] OFWs are safe, protected, and there is inclusivity, and a diverse or multifaceted set of services for our OFWs and their families,” said Cacdac.

PINDUTIN PARA SA DETALYE!

The transfer of ATN services for OFWs is part of Republic Act No. 11641, the law signed in December 2021 that created the DMW.

In line with the law, the MWOs (which used to be called Philippine Overseas Labor Office or POLO) will carry out ATN services for OFWs in their host countries. But the DFA will continue to retain an ATN fund to aid non-OFWs like permanent residents and students.

The law also provides the transfer of the Department of Social Welfare and Development’s attached office from Philippine embassies and consulates abroad to the MWOs.

Pindutin para sa detalye

However, the Overseas Workers Welfare Administration which has been taking care of the medical and other welfare services for OFWs, will remain an attached agency of the DMW.

Along with the streamlining of functions under the DMW, the Aksyon Fund, short for “Agarang Kalinga at Saklolo para sa mga OFW na Nangangailangan,” will be used to fund the ATN services.

Congress granted the DMW a seed budget of Php1.2 billion for Aksyon Fund 2023, and there’s still Php1.082 billion left from that fund.

BASAHIN ANG DETALYE

Cacdac said the fund will initially be used to hire legal retainers in nine posts - Taiwan, Brunei, Singapore, Dubai, Riyadh, Jordan, Lebanon, and Prague --- and for humanitarian aid to distressed OFWs from Sudan, Kuwait and Turkey.

It will also be spent helping pay for the medical expenses of gravely ill OFWs and pay for their repatriation.

He clarified that ATN will continue handling ongoing cases with support from the Aksyon Fund until July 1. It will also continue taking care of such cases beyond the cut-off date in overseas posts where there are no MWOs.

EXTENDED TO JUNE 30!!

“The transition should be smooth and seamless in a sense that… there is no disruption in the delivery of services on the ground. That’s the key. And we know our colleagues at DFA have done their job in these ATN OFW services, so we want to make sure that when the baton is passed, the services will continue undisrupted,” Cacdac said in a mix of English and Filipino.

He said the ATN had been training MWO staff on the handling of legal and welfare cases for a year now, and the sessions are now on their fourth and final leg.

BOOK YOUR FLIGHTS NOW! PRESS FOR DETAILS
BOOK YOUR FLIGHTS NOW! PRESS FOR DETAILS

According to the DMW, the following services will now all be handled by them MWO:

Legal assistance

Assistance to detained and/or convicted OFWs

Assistance in immigration concerns

Provision of legal services through a lawyer/legal counsel for all criminal and labor cases involving OFWs

BASAHIN DITO

Provision of information on host country’s laws, including criminal and legal procedures

Jail visitation

Assistance during court hearings

Payment of court-imposed penalties and charges

Repatriation of distressed OFWs

Provision of one-way airfare to the Philippines

Medical repatriation, including medical escort, if required

Securing exit visas and payment of immigration penalties

Shipment of remains/cremains (cremated remains) of OFWs and their personal belongings

Report of death

Quarantine clearance/s

Coordination with next of kin

Funeral/burial assistance

Coordination with OWWA for airport assistance upon arrival and transfer to home province

Labor-related services

Employment-related complaints

Assistance to victims of illegal recruitment or human trafficking

Claims pertaining to death benefits, end-of-service benefits, insurance, money claims and other benefits arising from employee-employer relationship

Welfare assistance

Location of whereabouts and ascertaining condition of OFW

Medical referrals/assistance and hospital visitation

Non-performance of family obligations

Custody of runaway cases

Counseling

Compassionate visit of next of kin

Shelter assistance

Food and transportation assistance

Provision of hygiene/emergency supplies

Reintegration and training

Emergency/crisis response

Food assistance

Transportation assistance

Temporary shelter/accommodation

Provision of hygiene/emergency supplies

Medical assistance

Financial assistance

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Filipina helper claiming torture by employer seeks police help

Posted on 06 June 2021 No comments

By Daisy CL Mandap

 

Eden says her employer used a frying pan to hit her thighs and stomach...

...after slapping her on both cheeks an incredible 15 times

It is Erwiana all over again. But this time, it is a Filipina domestic worker who is claiming to have suffered horrific abuse at the hands of her local employer over a 14-month period.

Eden P., 36, fled the house of her employer on Sunday, May 30, all black and blue, and went to the Shatin office of her employment agency, Get Smart, the only place she knew in Hong Kong.

According to Eden, she was never allowed to leave her employer’s house in Serenade Cove, Tsuen Wan since she arrived in March last year. During that entire time, she was repeatedly scratched, slapped, punched and hit with objects by her female employer, Mrs Mak, a teacher.

Call now!

Photos taken by Eden’s fellow residents at the agency’s boarding house were reminiscent of the ordeal suffered by Indonesian helper Erwiana some seven years ago.

Two ugly contusions on her thighs, and another on her belly, were clearly prominent. Eden told Shatin Police these were caused by a frying pan that her employer had hit her with about five times on May 25.

The other photos showed obvious scratch marks on her back and front upper body, with more recent nicks on her side and one on her back.

PINDUTIN PARA SA DETALYE


Before hitting her with the fying pan, Eden said Mak had slapped her an incredible 15 times on both sides of her face, all because the employer’s 19-month-old baby boy was crying loudly and did not finish his congee.

Not content with this, Mak reportedly kicked Eden’s lower legs about five more times until the crying helper begged her to stop.

In a phone interview with The SUN later, Eden said her male employer, a physiotherapist, had told her Mak’s volatile behavior was caused by post-partum depression. The helper said the male employer never tried to stop his wife from hitting her.

CONTACT US!
 

Eden also said that was not the first time Mak had hurt her. She claimed her employer often scratched and pinched her, which was why in the photos shared by her board mates, Eden’s back was full of deep scratch marks or contusions, some of them still raw, while the others were already healed or healing.

Eden's back is full of deep scratch wounds, both old and new

Even her breasts were not spared, as there were quite a few scratch marks there as well.

In the afternoon of May 29, Mak allegedly blew up again because her baby had another crying fit and would not finish his pasta. The employer went to the kitchen and vented her ire at the helper again, slapping her face repeatedly with both hands.

CALL US!

Mak then allegedly punched the helper on the chest and back about five times, then scratched both sides of her face and her back, before going back to the living room.

Eden said when she checked her face, she saw both sides of her face were bleeding and her chest and back were in pain.

Her whole body bears signs of being pinched, pricked and scratched

The next day, Eden said she was left alone at home, and she seized the chance to escape.

Accompanied by a fellow agency client, Eden went to Shatin Police to make a statement, and officers accompanied her to a hospital for a medical check-up. She managed to get back to the agency shelter early the next day.

A few hours later, she reported to the Mission for Migrant Workers office in Central to seek help. Edwina Antonio, case officer and executive director of Bethune House Migrant Women’s Refuge, offered to take her in so she could be helped with her case and get counseling service.


Eden agreed, but said her agency didn’t want her to move, saying the boarding house was what was listed as her address in the police file.

The next day, Tuesday, Eden was supposed to ask Get Maid to again allow her to move to Bethune House, but suddenly stopped communicating with Antonio and others who had offered to help her.

Where is Eden?

Failing to get the helper to respond to their call or text messages, the Mission, through Antonio and general manager Cynthia Tellez, got alarmed and sought help from the Philippine Overseas Labor Office.


They wanted to find out where Eden was, and what action had been done to ensure the worker’s safety.

They also asked what Polo had intended to do with the agency for not reporting the case immediately to them, considering it involved a complaint for serious physical abuse and detention of an overseas Filipino worker.

Polo’s officer-in-charge Antonio Villafuerte responded with a text to The SUN, saying the agency had already submitted a report to them. “The OFW is secured. Police investigation is going on.”

He no longer responded when asked where Eden was, and why she stopped talking to Antonio and other people who had initially helped her with her case.

The Mission and The SUN pressed on for answers, saying the worker’s safety is better assured if she was in the Consulate’s shelter or Bethune House, and not in the agency’s boarding house.

Consul General Raly Tejada, who had been apprised of the case earlier, eventually intervened, and directed Polo to respond to the queries and convene a meeting attended by ATN, the Mission and The SUN.

During the hastily arranged meeting Saturday, it emerged Eden was in the agency’s care until Wednesday, and was moved to the Consulate’s shelter only on Thursday. The agency also reported the case to Polo only after it was asked about it.


More facts emerged during meeting at POLO.


In its report, the agency also claimed its staff had accompanied Eden to the police station, an assertion which the worker herself denied.

A call to Eden also revealed the agency had told her to stop talking to anyone apart from officers at Polo, ostensibly because the police had forbidden it. She was also told she would be called to discuss her labor claims against her employer.

Tellez reacted strongly to the latter, saying settling Eden’s claims should not simply involve what is in the contract, but also compensation for the wrong that was done to her, as what the Mission had done in the case of Erwiana.

The meeting ended with a tentative agreement for Tellez and her group to see Eden at the Consulate on Sunday, but not at the shelter run by OWWA.

ATN, through Consul Bob Quintin and officer Arnel de Luna, also promised to liaise with police on whether Eden’s employer has already been arrested and what further actions will be taken in her case.

Amid the uneasy truce, the Mission officers are determined to get more time to confer with Eden to check on her well-being and to advise her on what lay ahead, both in terms of her police case and the civil case for compensation that might have to be filed on her behalf.

“She should understand what she will have to go through,” Tellez said

You are not alone, Congen tells OFWs in distress

Posted on 14 July 2025 No comments
Congen Israel receives a plaque from Social Justice officers led by Marites Palma (in plain black)

 If you are going through difficulties, do not feel you are alone because we have a government that cares for you.

This was what Consul General Romulo Israel, Jr. said in his message at the 6th anniversary celebration of Social Justice for Migrant Workers, held at the OFW Global Centre in Admiralty yesterday, July 13.

Congen Israel spoke after hearing the contestants in a storytelling competition speak of the many struggles they had to face to ensure they kept their jobs and continue providing for their family back home, ensuring in particular that their children finished school.

Basahin ang detalye!

He said the Philippine government strives to ensure the wellbeing of some 10 million Filipinos abroad, about a tenth of the country’s total population. He said the task has not been easy, but the government has “come a long way” since Filipinos started emigrating in the ‘70s.

Israel said that the stories shared by the contestants showed the immense pain they had to bear when they left the country and their families behind so they could give them a better life. 

“You did not let that pain undermine your determination to achieve your goal,” he said. Nangingibabaw ang pagmamahal ninyo sa inyong pamilya.” (Your love for your family is overwhelming).

Winners in the Storytelling contests pose with their awards and Social Justice officers, 
along with Attache Rem Marcelino

Though the stories shared by the OFW-contestants were replete with heartaches, mostly brought about by harsh work conditions to serious health problems and being scammed of their hard-earned money, they all ended on an upbeat mode, with their children obtaining college degrees, many with honors.

Another speaker, The SUN editor Daisy CL Mandap, paid tribute to Social Justice for actively helping their fellow migrant workers in need, particularly when the Covid-19 pandemic broke out, barely a year after the group was founded by longtime OFW Marites Palma.

“Born just before Covid, but you were fast to respond to the crisis,” said Mandap. She recalled how the group provided “ayuda” or food and other provisions for migrant workers in quarantine, and helped look for shelter for those who were thrown out of their employers’ house after they tested positive for the virus.

Mandap also recalled how the various “admins” or officers of Social Justice took on a number of tasks in a bid to help the community ride out the crisis, from rescuing MDWs sacked unceremoniously by their employers amid the pandemic, to ensuring those seriously ill and wanted to go home were looked after until they reached their destination.

She, however, reminded the group that their being “mabuting tao” (good people) should extend first to their family members. They should keep their eye on saving up and focusing on their goals so they could reunite with their families the soonest time possible.

Chosen by the three-member panel of judges as Best in Storytelling was Venus Marasigan, who also received the Most Imaginative Story Award. 

Apart from Mandap, the other judges were Shiela Cancino and Laila V. Tungcab from Pinoy Impact HK.

The other contestants were also among those who received awards in pre-selected categories: Merlyn Tayona, “Most Hearfelt,”  Mary Ann Inovejas, “Best Story of Resilience,” Mhel Larios, “Best Message of Hope,”; Yrine Monforte, “Best Being Migrant Worker,”; Jocelyn A. Manzano, “Most Inspiring Work-Life Balance”;  Naty Manalo, “The Journey to the Future.” and Jocelyn A. Manzano, “People’s Choice Award.”

Among the other guests at the event were OWWA Welfare Officer Marilou Sumalinog, Social Welfare Attache Rem Marcelino, Dr Zoe Cheng, Serena Clarke from the Cervical Screening Team, and Dr. Brenda Alegre and Edgardo Ranosa, Social Justice advisers.

 

 

 

 

 

 

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