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Police warns of rise in scams using WhatsApp

21 March 2024

 

Police say call, do not just send money through WhatsApp

Hong Kong Police has issued a warning on its CyberDefender Facebook page over the rise in the number of people being defrauded by scammers after hijacking their friend’s or relative’s WhatsApp account.

In the post last Monday, Mar 18, the police said it received 131 WhatsApp account “robberies” in the previous week alone, which resulted in losses amounting to $1.7 million.

“In most cases, the victims received WhatsApp messages from scammers posing as their relatives or friends, who claimed there was an urgent need for money due to emergencies,” the police said.

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“The victims were asked to transfer the money as soon as possible.”

It was only after they remembered to call the account holder after sending money that they learned they had been scammed.

Police figures show a significant rise in the theft of online accounts, with 3,434 reports last year compared with 168 cases the previous year. Most of the cases involved WhatsApp accounts.

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Monetary losses jumped to $87.6 million in 2023 from $73.8 million the year before, for a nearly 16% increase.

To prevent falling prey to such scams, the police is urging everyone who receives such requests for a money transfer to call the account holder first to verify the story.

Those who use WhatsApp should also make sure their accounts are not hacked by scammers by doing the following:

·     Do not click  suspicious links to avoid falling into the phishing trap, which allows scammers to use your personal data in taking control of your account

·         Never share your personal QR code with scammers who pose as customer service representatives

·         Never press “confirm if you receive a login request, as the WhatsApp system can generate a transfer code which will allow a scammer to empty your bank account

·         If using WhatsApp on the web, use its official web address.

·         Avoid using WhatsApp on public computers

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In addition, always use two-factor authentication and log out from all unknown connected devices.

Sample of a phishing attempt through WhatApp. 

WhatsApp itself gives these warnings to guard against scams:

1.      Pause and think. Look out for suspicious behavior: Are they using an unknown number? Are they rushing you? Are they being threatening or asking you to trust them? Are they asking you to transfer money or share a password, pin, or personal information?

2.      Stop the conversation: Hang up a call or don’t reply to messages. Do not do what the person is asking of you, like transferring money.

3.      Block and report to WhatsApp

4.      Update your privacy and security settings. Control who sees your information and enable two-step verification to better secure your account.

If your account gets hacked, find out how you can recover it from the official WhatsApp website: https://faq.whatsapp.com/1131652977717250/?helpref=uf_share

To reduce the risk of fraud, go to the Family Guard website: https://CyberDefender.hk

Or, use the mobile app, "Fam Prevention App" to help reduce the risk of fraud.

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